Getting started
Your team and roles
Invite the people you work with and choose what each of them can do.
Everyone in your business gets their own login. Their role decides what they can see and change.
Invite someone
- Click the cog at the top right, then Companies.
- Click your business, then Edit company.
- Under Company members, click Invite member.
- Type their Email address.
- Pick their Role. See Roles below.
- Click Send invitation.
They get an email with an Accept invitation button. Until they accept, they show under Pending invitations. To take an invitation back, click Cancel invitation.
Joining a business
If someone invited you:
- Open the invitation email and click Accept invitation.
- If you don't have an account yet, click Sign up, pick I'm a worker, and use the same email address the invitation went to.
- Sign in. You're now part of the business.
You can belong to more than one business. Switch between them with the business name at the top of the screen. See Your account.
Roles
There are four roles. Each one can do everything the role below it can, and more.
Owner
The person who set up the business. There is only one owner. The owner can do everything, including paying for TradieFiles, handing the business to someone else and deleting it.
Admin
Admins run the business with the owner. They can change business details, card payments, the plan, the trade pack and website enquiries. They can invite and remove people and change their roles. They see every job.
Office
Office staff look after the paperwork. They see every job, and they manage customers, quotes, invoices, reports, the price list and checklist templates. They can invite people and cancel invitations. They can't change business settings.
Worker
Workers do the jobs. They only see the jobs they've been given access to. On those jobs they can add notes, photos, files, checklists, materials, tasks and time. They can start a job, finish it, and reopen it if they finished it by mistake. They don't see customers, quotes, invoices or money.
To give a worker a job, see Who can see a job.
Change someone's role
You need to be the owner or an admin.
- Open the cog, then Companies, then Edit company on your business.
- Under Company members, find the person.
- Click the role button next to their name, for example Worker.
- Pick their new role.
The change works straight away.
Hand the business to someone else
Only the owner can do this.
- Open your business's settings, as above.
- Find the person under Company members.
- Click the role button next to their name.
- Click Make owner.
You become an admin. They become the owner.