Your account

1. Click the cog, then Profile.
2. Change your Name, Email address or Timezone.
3. Click Save.

Your time zone is set from your device the first time you sign in. Change it if it's wrong, or if you've moved. Your dashboard's "today" uses it.

If you change your email address, we send a link to the new address to confirm it.

1. Click the cog, then Security.
2. Type your Current password.
3. Type a New password, then type it again under Confirm password.
4. Click Save.

Forgot your password? On the sign-in page, click Forgot your password?. We email you a link to set a new one.

If you sign in with Google #

If you signed up with Google, you don't have a password yet. On the Security page, click Set a password to also sign in with your email address.

To go back to Google only, click Remove password.

Two-factor sign-in adds a second step when you sign in: a six-digit code from an app on your phone. Even if someone gets your password, they can't get in without your phone.

You need an authenticator app, such as Google Authenticator or Microsoft Authenticator.

1. Click the cog, then Security.
2. Click Enable 2FA.
3. Scan the QR code with your authenticator app. Or type in the setup key under it.
4. Click Continue.
5. Type the six-digit code from the app.
6. Click Confirm.

From now on, after your password, you type the code from the app.

Recovery codes #

Recovery codes get you in if you lose your phone. Each one works once.

1. On the Security page, click View recovery codes.
2. Save them somewhere safe, such as a password manager.

Click Regenerate codes to get a new set. The old ones stop working.

To sign in with one, click the link to use a recovery code on the two-factor screen.

To turn two-factor sign-in off, click Disable 2FA.

This lists the phones signed in to the TradieFiles app as you.

1. Click the cog, then Signed-in devices.
2. Click Sign out next to any phone you don't use or don't recognise.

1. Click the cog, then Appearance.
2. Pick Light, Dark or System. System follows your phone or computer's setting.

This only changes the device you're on.

If you belong to more than one business, click the business name at the top of the screen and pick another one.

To see all your businesses, click the cog, then Companies.

To start a new business, click New company, type its name and click Create company.

1. Click the cog, then Profile.
2. Scroll down to Delete account.
3. Click Delete account.
4. Type your password, or your email address if you sign in with Google, to confirm.

What happens to your businesses:

• If you own a business with other people in it, make someone else the owner first, or delete the business. See Hand the business to someone else.
• If you're the only person in a business, it's deleted too. Its jobs, customers, quotes, invoices, photos and files are erased for good after 30 days.
• In businesses you share with other people, the jobs, notes, photos and time you added stay, without your name.