RADIEFILES

Settings

Card payments

Let customers pay your invoices by card, Apple Pay or Google Pay through Stripe.

With card payments on, every invoice you send has a Pay by card button. Customers can pay by card, Apple Pay or Google Pay. The money goes to your own Stripe account, then to your bank.

Stripe is the payment company that handles the cards. TradieFiles takes no cut.

You need to be an admin or the owner.

Turn on card payments

  1. Click the cog at the top right, then Card payments.
  2. Click Connect Stripe.
  3. Stripe opens. Follow the steps to set up your account. Stripe asks for your business and bank details.
  4. You come back to TradieFiles.

While Stripe checks your details, the page says Waiting on Stripe. This is usually quick. When it says Card payments are on, you're ready.

If you stopped part-way, click Finish signing up with Stripe to carry on.

Card payments

When a customer pays

  • The payment is recorded on the invoice by itself.
  • When the invoice is paid in full, it shows as Paid and the job moves to Paid.
  • You get a notification.

See Invoices.

Fees

Stripe takes its fee from each payment. It's currently 1.65% + 30c for Australian cards.

Card surcharges are no longer allowed in Australia. Build the fee into your prices, or encourage bank transfer, which is free and also shows on every invoice.

Refunds and disputes

Refunds and disputes for card payments are handled in your Stripe dashboard. Click Open your Stripe dashboard on the Card payments page.

Refunds you make in Stripe show up on the invoice by themselves. See Refunds.